Terms And Conditions

Welcome to Bantiya.com! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our services.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • We reserve the right to update, modify, or discontinue any part of our website or services at any time without prior notice.
  • Your continued use of Bantiya.com after any modifications constitutes your acceptance of the updated terms.

2. Account Registration

  • To make purchases, you may need to create an account. You are responsible for keeping your account information secure.
  • You agree to provide accurate and up-to-date information when registering an account or making a purchase.
  • We are not responsible for unauthorized access to your account due to your failure to maintain security.

3. Orders and Payments

  • All prices on our website are listed in Sri Lankan Rupees (LKR) and are subject to change without notice.
  • Orders are only confirmed once payment has been successfully processed via PayHere.
  • We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspicion of fraudulent activity.
  • If an order is canceled, we will issue a full refund to your original payment method.

4. Shipping and Delivery

  • We strive to process and ship orders within the estimated time frame provided on our website.
  • Delivery times may vary depending on your location and external factors beyond our control.
  • We are not responsible for delays caused by courier services or customs regulations.
  • If a package is lost in transit, we will assist in resolving the issue but do not guarantee replacements or refunds.

5. Returns and Refunds

  • Please review our Return and Refund Policy for details on returning products and obtaining refunds.
  • Refunds will be issued via PayHere after approval of the return request.
  • Shipping fees are non-refundable unless the return is due to our error.

6. User Conduct

  • You agree not to use our website for unlawful, fraudulent, or harmful activities.
  • You may not distribute spam, malware, or attempt to hack into our website.
  • Any misuse of our platform may result in account suspension or legal action.

7. Intellectual Property

  • All content on Bantiya.com, including text, images, logos, and product descriptions, is owned by Bantiya Global Pvt Ltd.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • We strive to provide accurate information but do not guarantee that product descriptions, prices, or availability are error-free.
  • Bantiya.com shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

9. Privacy Policy

  • Your personal information is protected as outlined in our Privacy Policy.
  • By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy.

10. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Governing Law

  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
  • Any disputes shall be resolved in the courts of Sri Lanka.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

  • Email: contact@bantiya.com
  • Phone: +94777128339
  • Address: Bantiya Global Pvt Ltd, Rakwana Bend, Ratnapura Road, Rakwana

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with Bantiya.com!